Contact iBrenta

If you have a question about iBrenta, your account, an experience card or activity on the marketplace, you can contact us.

iBrenta is a marketplace for sharing and finding personal experience, knowledge, skills and practical advice.

What can you contact us about?

You can contact iBrenta about:

  • account and registration issues;
  • problems with creating or editing an experience card;
  • publishing or managing your cards;
  • technical problems with the website;
  • comments and marketplace interactions;
  • privacy-related questions;
  • questions about cookies and website functionality;
  • safety concerns;
  • suspected violations of the marketplace rules;
  • abuse, spam, fraud or suspicious activity;
  • other questions about using iBrenta.

Reporting abuse

If your message concerns prohibited content, fraud, harassment, suspicious activity or another violation of the marketplace rules, use the Report Abuse page where possible.

When reporting a specific problem, provide the URL of the relevant page and a clear description of the issue.

Privacy questions

For questions concerning personal information, account data or privacy rights, indicate that your request concerns privacy so that it can be handled appropriately.

Do not include passwords, authentication codes, payment-card numbers or other unnecessary sensitive information in your message.

Technical problems

When reporting a technical problem, it can be useful to include:

  • the page URL;
  • a short description of what happened;
  • the steps that caused the problem;
  • the browser or device you were using;
  • an error message, if one was displayed.

Do not send passwords or other authentication credentials when describing a technical problem.

Response times

We review incoming requests as circumstances and available support resources permit.

Urgent safety matters should be reported as clearly as possible. If someone is in immediate danger, contact the appropriate emergency service or law-enforcement authority in your location.

Contact

Use the contact method provided by iBrenta on this website to send your request.

Please provide enough information for us to understand and process your request without including unnecessary sensitive or confidential information.

Related information

  • Privacy Policy
  • Cookie Policy
  • Trust & Safety
  • Report Abuse
  • Rules of Posting

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