1.1.1. Service administration (hereinafter referred to as – the Administration) means authorized employees who conduct site management, acting on behalf of iBrenta service, process personal data and determine the purposes of personal data processing, the scope of the personal data to be processed, acts or operations performed with personal data.
1.1.2. Personal data means any information relating directly or indirectly to a particular or identifiable individual (personal data subject).
1.1.3. Personal data processing means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. Confidentiality of personal data means a mandatory requirement for the Administrator or other person who has gained access to personal data not to allow their dissemination without the consent of the subject of personal data or the presence of other legal grounds.
1.1.5. iBrenta User means a person who has access to the website via the Internet and use the website and/or mobile application.
1.1.6. Cookie means a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open a page of the corresponding website.
1.1.7. IP-address means a unique network address of a node in a computer network built according to the IP protocol.
2. GENERAL PROVISIONS
2.4. The Administration does not verify the accuracy of the personal data provided by the User of the Website and/or mobile application.
3.2.1. User's full name;
3.2.2. User's contact phone number;
3.2.3. User's e-mail address;
3.2.4. Delivery address for Goods;
3.2.5. User's place of residence.
3.3. The website and mobile application protect the Data that is automatically transmitted during the use of the service:
• IP address;
• information from cookies;
• access time;
3.3.1. Disabling cookies may result in inability to access parts of the site that require authorization.
3.3.2. The Service collects statistics about the IP-addresses of its visitors. This information is used to identify and solve technical problems, to monitor the legality of operations.
4. PURPOSES OF COLLECTION OF PERSONAL INFORMATION OF THE USER
4.1. The Service Administration may use the User's personal data for the following purposes:
4.1.1. Identification of the User registered on the website and / or in mobile application for ordering among third parties.
4.1.2. Providing the User with access to personalized resources of the Site and / or mobile application.
4.1.3. Establishing feedback with the User, including sending notifications, requests relating to the use of the Site, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User (subject to the consent of the User) to ensure security, fraud prevention.
4.1.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
4.1.6. Creation of an account to make purchases if the User has agreed to create an account.
4.1.7. Notification of the User of the Site and/or mobile application on the status of the Order.
4.1.8. Processing and receiving of orders, confirmation of tax or tax benefits by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems associated with the use of the Site.
4.1.10. Providing the User, with his/her consent, updated versions of the mobile application in order to improve the convenience and security.
4.1.11. Implementation of advertising activities with the consent of the User.
4.1.12. Provision of the User with the access to partner sites or services in order to obtain products, updates and services.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. Processing of personal data of the User is carried out without time limitation, in any lawful way, including in information systems of personal data with the use of automation means or without the use of such means.
5.2. The User agrees that the Administration has the right to transfer personal data to the third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order issued through the mobile application, including the delivery of the Goods.
5.3. The User's personal data may be transferred to the authorized state authorities of Ukraine only on the grounds and in the manner prescribed by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Administration shall inform the User about the loss or disclosure of personal data.
5.5. The Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of the third parties.
5.6. The Administration and the User take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data of the User.
6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide information on personal data that is need to be used by the Site and/or mobile application.
6.1.2. Update, supplement the provided information on personal data in case of change of this information.
6.2. The Administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure commonly used to protect this kind of information in existing business transactions.
6.2.4. Implement blocking of personal data relating to this User after the request of the User or his/her legal representative or authorized body on protection of the rights of personal data subjects for a period of check, in case of detection of inaccurate personal data or misconduct.
7. LIABILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential information the Administration is not responsible if this confidential information:
7.2.1. Became public before it was lost or disclosed.
7.2.2. Was obtained from the third party prior to its receipt by the Administration.
7.2.3. Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before applying to court with a claim for disputes arising from the relationship between the User and/or mobile application and the Administration of the service, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The Recipient of the claim within 30 calendar days from the date of receipt of the claim, shall notify the Claimant in writing about the results of the claim.
8.3. If no consent is reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.
9. ADDITIONAL TERMS